Operations Assistant

New Castle, DE

Part Time to Full Time

Mid Level

Part-Time to Full-Time Operations Assistant

Location: New Castle, DE
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Flexible within these hours)

Position Summary

Felder Group USA is seeking a highly organized, detail-oriented, and motivated Operations Assistant to support our Operations and Accounting departments. This position offers the opportunity to begin on a part-time basis and transition to full-time for the right candidate.

The ideal candidate is a fast learner with strong administrative, customer service, and accounting skills. Experience with QuickBooks is required. This role is ideal for someone who enjoys working in a fast-paced environment, managing multiple priorities, and contributing to the overall success of the organization.

Key Responsibilities

Process customer orders accurately and efficiently
Generate customer invoices and assist with billing activities
Manage Accounts Receivable (A/R) and follow up on outstanding balances
Assist with collections and customer account inquiries
Support Accounts Payable (A/P) functions
Prepare and review aging reports
Monitor and maintain open order reports
Assist with month-end reconciliation activities
Maintain organized filing systems and accurate records
Provide exceptional customer service via phone and email
Assist with special projects as assigned
Support general administrative and operational functions

Qualifications

Previous experience in operations, accounting, administration, bookkeeping, or customer service
Proficiency with QuickBooks required
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Ability to prioritize multiple tasks and meet deadlines
Strong verbal and written communication skills
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Self-motivated with the ability to work independently
Positive attitude and willingness to learn
Strong problem-solving and follow-up skills

Preferred Experience

Accounts Receivable and collections
Customer invoicing and order processing
Month-end closing and reconciliation support
Reporting, data entry, and record management
Manufacturing, distribution, or operations environment experience

Compensation

Compensation is based on experience, qualifications, and skill level.

Why Join Felder Group USA?

Opportunity to grow from part-time to full-time employment
Stable and growing international company
Supportive team environment
Opportunity to gain experience across operations, accounting, and customer service functions

Felder Group USA is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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